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Service

UX Research

Decisions grounded in what users actually do.

Overview

I run rigorous, pragmatic research — generative and evaluative — and turn it into findings teams can act on this sprint. From discovery interviews to benchmarked usability testing, I replace assumptions with evidence.

How I approach it

  1. Define the questions

    I pin down the decisions the research needs to inform so every session earns its place and nothing is studied for its own sake.

  2. Recruit the right people

    Findings are only as good as the participants. I screen carefully so you hear from the users who actually matter.

  3. Run and synthesize

    I facilitate sessions, then synthesize patterns into clear, prioritized findings — not a wall of raw notes.

  4. Drive the decision

    Research ends in a recommendation. I make the trade-offs explicit so the team can move forward with confidence.